Welcome to the Support Area of iStore Sylhet.
We are here to assist you before, during, and after your purchase to ensure a smooth and confident shopping experience.

How Can We Help You?

Our support team is ready to help you with:

  • 📱 Product information & availability

  • 🔋 Battery health, cycle & condition details

  • 🚚 Delivery & courier-related queries

  • 💳 Payment & order confirmation

  • 🛠️ Warranty & service support

  • 🔄 Refund, exchange & policy clarification

  • 🧾 Invoice & purchase verification

Before Purchase Support

Not sure which phone is right for you?
We help you choose the best device based on your budget and usage needs.

  • Compare models & variants

  • Explain battery health & condition

  • Confirm box, accessories & warranty details

After Purchase Support

Our service doesn’t stop after the sale.

  • Warranty assistance (for eligible devices)

  • Basic usage guidance

  • Issue reporting & resolution support

  • Upgrade or resale advice

Customer satisfaction is our priority.

Contact Our Support Team

You can reach us easily through the following channels:

📞 Phone Support: 01612345631
💬 WhatsApp Support: 01312625212

🕒 Support Hours:
Saturday – Thursday
11:00 AM – 9:00 PM

(Closed on Fridays)

Visit Our Store for Direct Support

For hands-on assistance, you are welcome to visit our physical store:

iStore Sylhet
Shop No: 114
Kakoli Shopping Center (Ground Floor)
Zindabazar, Sylhet

Our Support Promise

  • ✔️ Honest & clear communication

  • ✔️ Fast response time

  • ✔️ Professional guidance

  • ✔️ Customer-first approach

At iStore Sylhet, we believe great support builds long-term trust.

If you need help, don’t hesitate to contact us.
iStore Sylhet — always here to support you.