Welcome to the iStore Sylhet Help Center.
We are here to assist you with any questions, concerns, or support you may need before or after your purchase.

How Can We Help You?

Our support team is ready to help you with:

  • 📱 Product information & availability

  • 🔋 Battery health, condition & usage details

  • 🚚 Shipping & delivery inquiries

  • 💳 Payment & order confirmation

  • 🛠️ Warranty & service support

  • 🔄 Refund, return & exchange questions

  • 🧾 Invoice or order verification

Before You Buy

Need help choosing the right device?
We provide honest guidance to help you select the best phone based on:

  • Your budget

  • Device condition

  • Battery health

  • Storage & variant

  • Warranty availability

After Sales Support

Our responsibility doesn’t end after delivery.

  • Limited warranty support (where applicable)

  • Issue reporting & troubleshooting

  • Guidance for future upgrades

  • Customer care via phone & WhatsApp

Order & Delivery Assistance

If you face any issues related to:

  • Order confirmation

  • Delivery delay

  • Courier tracking

Please contact us immediately and our team will assist you.

Contact Our Support Team

📞 Phone: 01612345631
💬 WhatsApp: 01312625212

🕒 Support Hours:
Saturday – Thursday
11:00 AM – 9:00 PM
(Closed on Friday)

Visit Our Store for Direct Help

You are always welcome to visit our physical store:

iStore Sylhet
Shop No: 114
Kakoli Shopping Center (Ground Floor)
Zindabazar, Sylhet

Our Promise

  • ✔️ Honest communication

  • ✔️ Fast response

  • ✔️ Transparent service

  • ✔️ Customer satisfaction first

At iStore Sylhet, your trust matters to us.

If you need help, don’t hesitate to contact us.
iStore Sylhet — always here to help.