Welcome to iStore Sylhet.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from istoresylhet.com.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following information:

  • Personal details such as name, phone number, email address

  • Delivery information including address and location

  • Order details and purchase history

  • Communication data from phone calls, WhatsApp, or messages

  • Website usage data (IP address, browser type, device information)

How We Use Your Information

We use your information to:

  • Process and confirm orders

  • Arrange delivery or store pickup

  • Provide customer support and after-sales service

  • Communicate order updates and service information

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

We do not sell or rent your personal information to third parties.

Information Sharing

We may share limited information only when necessary with:

  • Courier and delivery service providers

  • Payment processing partners

  • Legal authorities, if required by law

All third parties are required to keep your information secure and confidential.

Data Security

We take appropriate security measures to protect your personal information, including:

  • Secure data handling procedures

  • Restricted access to personal data

  • Protection against unauthorized access or disclosure

However, no online platform can guarantee 100% security.

Cookies Policy

Our website may use cookies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance user experience

You may disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

  • Request access to your personal data

  • Correct or update inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us directly.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

Policy Updates

iStore Sylhet reserves the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 iStore Sylhet
Shop No: 114
Kakoli Shopping Center (Ground Floor)
Zindabazar, Sylhet

📞 Phone: 01612345631
💬 WhatsApp: 01312625212

iStore Sylhet — your privacy, our responsibility.